Consultation
We are here for you
Whether you have questions about our products, would like a personal recommendation or need support after your purchase: we are happy to advise you personally and take the time to address your request.
Email
Send us your enquiry by email. Our customer service team will get back to you personally and support you with any questions about our products, your order and care.
Send email
Call us
For direct advice, you can reach our customer service by phone at +49 (0) 2505 933780. Monday to Thursday from 8:00 am to 4:00 pm, Friday from 8:00 am to 12:30 pm.
Call
Book a personal consultation
Looking for the right duvet, the right pillow or an individual combination? Book a consultation appointment and we will guide you personally through your choice.
Book appointment
OKM Care Service
For the professional cleaning and care of your down products, our OKM Care Service is at your disposal. We treat your duvet or pillow with great care, so that its quality, volume and comfort are preserved for a long time.
Request care service